Finding a local HHSC office is crucial for Texans who need in-person support, document submission, or case assistance. HHSC operates hundreds of offices across Texas, including regional benefits centers, health services offices, and licensing offices.
How to Locate an HHSC Office
- Official Website: Visit the HHSC “Find an Office” page at hhs.texas.gov to search by city, county, or ZIP code.
- Phone Support: Call 2-1-1 for assistance locating your nearest HHSC office or for guidance on services offered.
- Services Available at Offices:
- Applying or renewing benefits (SNAP, TANF, Medicaid, CHIP, PEBT)
- Submitting supporting documents for eligibility
- Conducting interviews or consultations with caseworkers
- Licensing, health, and social service inquiries
Office Access Tips
- Working Hours: Most offices operate Monday to Friday, 8:00 AM – 6:00 PM, but hours may vary.
- Language Support: Many offices provide assistance in English and Spanish, and relay services are available.
- Accessibility: HHSC offices are equipped with accessible entrances, parking, and accommodations for individuals with disabilities.
By visiting a local HHSC office, Texans can get personalized support, resolve benefit issues, and ensure their applications and documents are correctly submitted, making it an important resource alongside online tools like YourTexasBenefits.