YourTexasBenefits Customer Support

If you have any questions or need assistance with your Texas Benefits services, the support center is here to help. Below are the relevant contact details for different services.

ServiceContact Information
Civil Rights Office701 W. 51st Street, MC W206, Austin, Texas 78751
Phone: 1-888-388-6332 / 1-512-438-4313
Email: [email protected]
Medicaid Customer ServicePhone: 1-800-252-8263
CHIP Call CenterPhone: 1-877-543-7669 / 1-800-647-6558
CHIP Machining CenterTexas Health and Human Services, PO Box 149024, Austin, TX 78714-9024
General Inquiries (2-1-1)Dial 2-1-1 (toll-free) between 8:00 AM to 6:00 PM (Monday to Friday)
For Deaf, Hard of Hearing, or Speech IssuesTexas Relay: Dial 7-1-1 or 1-800-735-2989
Benefits ComplaintsPhone: 1-877-541-7905
Ombudsman’s WebsiteVisit the Ombudsman’s website
Ombudsman Toll-Free NumberPhone: 1-877-787-8999

For any questions or assistance regarding your YourTexasBenefits account or other state services, please reach out to the support center using the appropriate contact details. They are committed to resolving your issues efficiently and effectively.

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